Work orders your maintenance coordinators and vendors can actually keep up with.
Watch demo: Maintenance workflow (1 min 24 sec)
Sample data · Enterprise demo account
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Residents sign in to a personal dashboard with balance, lease dates, maintenance, and messages — one login, not a ticket email that disappears.
They see every open and completed work order for their unit, with status updates and a full history they can actually follow.
The same portal surfaces rent, documents, and community tools so residents are not bouncing between vendor sites.
Staff open a prioritized queue across their buildings, ready to assign, with the same request the resident just submitted.
ResiAxis AI suggests category, priority, and next steps. Your team approves or overrides before anything hits a vendor.
Automation speeds triage. Humans own every resident-facing decision — that is the control point, not a black box.
Approved work flows into operations for assignment, SLA tracking, photos from the field, and vendor coordination.
What teams use every week
- Tickets tied to units and properties with a clear status history.
- Technician assignment, photos, and notes captured in the field.
- Vendor access limited to the jobs you assign them.
- SLA tracking and escalations when response times slip.