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ResiAxis

Maintenance operations

Work orders your maintenance coordinators and vendors can actually keep up with.

Watch demo: Maintenance workflow (53 sec)

Sample data · Enterprise demo account

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Give residents a better experience: they sign in to a personal dashboard with balance, lease dates, maintenance, and messages — all in one place.

Tenants see every open and completed work order, with status updates and full history for their unit.

The same portal surfaces rent, documents, and community tools — one login, less friction for your residents.

From the same demo login, your team sees every request across their buildings, prioritized and ready to assign.

When a request arrives, ResiAxis AI suggests category, priority, and next steps — your team approves or overrides before anything hits the vendor queue.

You move faster without giving up control — automation handles triage while your team owns every resident-facing decision.

Approved work flows straight into operations for assignment, SLA tracking, and vendor coordination.

What teams use every week

  • Tickets tied to units and properties with a clear status history.
  • Technician assignment, photos, and notes captured in the field.
  • Vendor access limited to the jobs you assign them.
  • SLA tracking and escalations when response times slip.