We collect only what we need to run your portfolio, support your team, and keep the platform secure.
Information we collect
Account details for staff and portal users, property and operational records you enter, payment metadata processed through our payment partners, and standard usage logs for security and support.
How we use information
We use customer data to provide the ResiAxis service, authenticate users, deliver notifications you configure, improve reliability, and respond to support requests. We do not sell personal information.
Sharing and retention
We share data with subprocessors that help us host, email, or process payments—under contract and only as needed to operate the service. We retain data according to your organization’s settings and applicable law.
Your choices
Organization administrators control user access and many retention settings. For privacy questions or requests, contact us through the form on our contact page.